Monthly Archives: December 2014

To bill or not to bill; that’s been a question

There is no question that the costs to our healthcare system is growing to a level that is already beyond affordable. Cuts are upon us left, right and centre. The factors contributing to the rising expenses are plentiful, involving the … Continue reading

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Customer service goes both ways

Did you ever notice that when you’re nice to a customer service representative, they more often are nicer back to you, and your issue becomes more easily resolved? The same holds true with health care professionals, including paramedics, nurses and … Continue reading

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