Category Archives: Uncategorized

The Cost of Health Cuts

Up to this point, the only effect of the Government of Ontario’s unilateral health care cuts had been on my retirement fund, ie: I did not lay off any staff, all the services we offered were the same, and my … Continue reading

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Biting the hands that feed them

We all know the old cliche that says “don’t bite the hand that feeds you”. It appears that the Ontario Ministry of Health and Long Term Care (MOHLTC) may be doing just that. Hospitals receive funding based on the number … Continue reading

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To bill or not to bill; that’s been a question

There is no question that the costs to our healthcare system is growing to a level that is already beyond affordable. Cuts are upon us left, right and centre. The factors contributing to the rising expenses are plentiful, involving the … Continue reading

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Customer service goes both ways

Did you ever notice that when you’re nice to a customer service representative, they more often are nicer back to you, and your issue becomes more easily resolved? The same holds true with health care professionals, including paramedics, nurses and … Continue reading

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Aiding & abetting or Cradling & enabling?

The new face of primary care is all about access to care. Governments across Canada are mandating Emergency Departments to cut down on wait times. In turn, Emergency Departments complain that their long lineups are due to the growing number … Continue reading

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Patients are not Customers

I witnessed one of the scariest, saddest, and disappointing things recently at a departmental meeting. We were shown the results of a survey, on how patients viewed our service in our Emergency Department. While I’m not disputing the need or … Continue reading

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“I didn’t want to bother you”

You didn’t want to bother, yet you’re here anyways. You haven’t made an appointment or been seen by a doctor in over a year, so you’ve come in today with a laundry list of issues that have collected over the … Continue reading

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Frustrated, incorporated

How’s that for a 90s shout-out to Soul Asylum? In all seriousness, it’s a fairly accurate description of a recent ER shift I recently worked. All the examples listed below are true stories. They are frustrating. They are perfect examples … Continue reading

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What’s the cost of peace of mind?

Everything has a cost, including every aspect of the health care system, even if you don’t directly “pay” for it such as in our system. Some things have a dollar figure, some things are priceless. But what is the cost … Continue reading

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Age of Entitlement

Flu season is upon us, and everyone is rushing – or avoiding – to get their flu shot. It also means it’s one of the fun times of the year when more people tend to come down with illness. Don’t … Continue reading

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